Promoting Equality, Growth, and Opportunity: Lessons Learned from the Firm of the Year

It’s been nine months since the call from AIA Colorado came letting us know that our firm, Rowland+Broughton, had been named 2020 Firm of the Year, and I can still recall my immediate, overwhelming thrill. Seventeen years of work and effort and due diligence, of more than 350 successfully completed projects, of growing and supporting a talented, capable team, had all just paid off in one of the most meaningful ways—recognition by our peers.

Looking back during a recent AIA Colorado Town Hall webinar with members at varying levels in our careers discussing 2020 AIA awards we received, I had a chance to reflect on what being named Firm of the Year meant.
 
Certainly, it gave R+B a leg up, but it also humbled and motivated us as a firm to keep pushing the quality of design. It inspired us to continue to be mentors for others in our profession, and to continuously encourage growth, leadership, and opportunity. As AIA Colorado West Director, knowing the criteria—the heavy requirements for the selection—made it even more impactful.

As a woman-led firm (I’m Co-Founding Principal of R+B with my husband, John Rowland, AIA), R+B is proud to support and encourage equality in the architecture profession. When we opened our doors in 2003, the gender topic never entered into the equation. Rather, diversity of all types was encouraged, from people to projects to clientele. Today, with women making up 50 percent of our 38-member team and six in leadership roles (presently the highest number among 2019-2020 award winners), the sentiment still holds true.

It’s clear that R+B’s overriding DNA of promoting growth, opportunity, equality, gender, and beyond is the foundation of R+B’s success on all fronts. John and I agreed that being well-rounded is a huge benefit to our team and, therefore, our projects.

Early in my career, I worked for and with strong women. I attribute strong mentorship during that time to be a big part of enabling me to become founding partner of a firm. There was no heavy glass ceiling in terms of my trajectory, and I believe that’s true for women in architecture today.

At R+B, we invest in leadership coaching with team members across the board. We also practice formal mentorship between team members at different levels that focuses on creating and meeting goals and milestones. Succession planning helping to position rising team leaders to become partners and owners is an integral part of our team culture, as well. Further investment is made through our education benefit that can be used for licensure and continuing education classes.

Sharing her thoughts on team building and opportunity at R+B, Amanda Christianson, AIA, Principal, in our Denver studio, and 10-year R+B team member, noted that, “R+B is a firm where young people looking to learn and work hard and be challenged can put themselves in scenarios where they can accelerate their learning and thrive.” She went on to say that mentoring benefits both mentors and mentees, as they learn from each other’s experiences and perspectives.

On a personal note, Amanda shared that having direct contact with Principals and seeing how they represent R+B in the field helps team members “learn by association.” Additionally, Christianson was fully supported during her path to licensure by the mentorship available from R+B’s 11 licensed architects, as well as the benefit offered for paid time off to take exams. She is currently Chair of the AIA Colorado 2021 Business of Architecture Knowledge Community.

Eugenie Provost, Architectural Designer in our Denver studio with two-plus years at R+B, is especially candid about how working directly with a strong female leadership team “from the top down” helped with what she considers a relatively quick trajectory along her path toward Project Architect. (She is currently pursuing licensure). Being exposed to situations, such as male-dominated construction sites where she can grow and develop skillsets, has provided valuable learning experiences. Recently, Provost was selected to run R+B’s weekly design-oriented “Inspiration Meetings,” encouraging the team to think in an innovative way and helping her to build public speaking skills.

Our firm has always supported flexible working and a more entrepreneurial approach to accountability, which allows each team member to have a voice in setting deadlines. This has been especially successful for working parents and students. The goal now is to create healthy work-life balance while flexibly working!

Looking forward, as the 2021 Design + Honor Awards call for entries goes live (May 5!), it’s important for aspiring firms to access not only the design work they have accomplished, but also the internal culture they have established and the opportunities they can afford their firms and their teams. As one of my favorite sayings goes, “A rising tide lifts all boats.”
 

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Becoming a Citizen Architect: Through the Member's Lens of Testifying to the Colorado State Legislature 

Last month, six Colorado architects testified to the Colorado House Business Affairs and Labor Committee. They spoke in support of House Bill 21-1147: Simplifying Architects Continuing Education Requirement to eliminate the unnecessary continuing education provision requiring proof of retention documentation. Colorado has been the only state with this provision in its architects’ practice act and is atypical among professions regulated by the Department of Regulatory Agencies (DORA). This is a necessary step toward updating our DORA board’s rules to remove the requirement to maintain forms or quiz results from continuing education courses.

To learn more about their experiences of advocating and creating change in the profession, we caught up with AIA members T J Carvis, AIA; Erin Braunstein, AIA; and Amy Graves, AIA. Below, they share their experience as citizen architects testifying in support of the bill.

AIA Colorado: What were your personal and professional motivations for testifying in support of the bill?

Amy Graves: My motivation for testifying was mainly professional. I previously lived in Illinois, which did not have this extra requirement to document that I retained the material. Here in Colorado, it is onerous to have to complete this documentation and save it just in case I am audited. It is extra paperwork that isn’t necessary.

T J Carvis: My goal in testifying was to promote this bill that would bring clarity to the DORA requirements without lessening the importance of continuing education. I also thought it would be a great life experience!

Erin Braunstein: I appreciate the efforts AIA Colorado has taken to help craft and propose this bill. My representative from House District 34 serves on the committee that was reviewing the bill that day [Business Affairs and Labor].

AIA Colorado: Has the experience changed your view of how architects can advocate for their interests at the state level?

TC: I’ve been active with the AIA’s Government Affairs Committee (GAC) for a few years, but I had not testified until this bill. I personally believe that architects should strive to have a bigger voice in the law-making process. We have an opportunity to shape the law in Colorado by providing valuable input to legislators. When aligned with the AIA’s mission, the input may allow architects to more effectively meet the challenges we face as a profession and as a society.

EB: It has underscored for me how important it is for legislators to hear from their constituency as they are reviewing legislation in committee. This was a simple statement of my point of view.

AG: Being somewhat aware of what the GAC does has provided me with the insight on how architects can be influential.

AIA Colorado: What was the “day-of” experience like for you? What happened during the proceedings and how did you feel?

EB: The virtual connection was straightforward, and we had a window of when the agenda would turn to our topic. After I closed my statement, Representative Mullica expressed kind words of thanks. I’m glad I took the small amount of time to participate while the bill was in committee and gaining momentum to be passed in the house.

AG: Nikolaus Remus [AIA Colorado Advocacy Engagement Director] provided the witnesses testifying with the wording of the bill itself and the history behind it. He also suggested making it personal. I wrote out what I wanted to say and how the bill relates to me personally.

TC: Aside from the typical concerns that can arise from the format of a remote meeting, it was enjoyable! I testified in the middle-to-end of the group. I was surprised that even though as a group we did not review our testimony together, everyone spoke of different reasons that they were in support of the legislation.

AIA Colorado: Would you consider testifying in the future?

AG: Yes, I would testify again, and I have been asked to testify in front of the Senate Business Committee for the same bill. I encourage my fellow architects to get involved in something outside of architecture whether it is testifying at the State Capitol or joining your neighborhood group—you never know what kind of influence you can have.

EB: Yes. It felt empowering to speak, be heard, and feel my testimony helped the bill move forward.

TC: Absolutely! Testifying for, or against, a bill is one of the privileges of living in a democracy. It was gratifying to participate.

Witness testimony is a powerful way to directly influence legislation and advance the interests of our profession. Your engagement and advocacy do matter—as proof, House Bill 21-1147 passed both chambers with no objections. The bill awaits the signature of Governor Jared Polis.

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2021 Town Hall Recap

In 2020, AIA Colorado introduced a new slate of imperatives: environmental stewardship; justice, equity, diversity, and inclusion (J.E.D.I.); and creating a culture of belonging. To support the latter, we introduced a series of Town Hall events last year by geographical section to better address needs unique to your region and help you connect with architects in your area.

Continuing to bolster a culture of belonging, AIA Colorado hosted yet another Town Hall event in April, with a focus on pivoting post-pandemic. After opening remarks, members gathered into virtual breakout rooms by section—South, West, North, and Denver. We learned best practices from panel discussions, gained insights from experts, and connected over informal conversations. If you missed the event, you can access the recording from the Denver breakout or read on for the highlights from all sections.

SOUTH SECTION – TOWN HALL RECAP

By JP Arnold, AIA Colorado Allied Member, Marketing and Business Development Manager at Bridgers & Paxton

South Section Director James Childs, AIA, led the engaging discussion during our Town Hall breakout session. With a focus on pivoting during the pandemic, topics ranged from adaptability updates to enhancing virtual meetings with clients. Scripting out your proposal presentation, ensuring adequate lighting, and looking in the camera lens were discussed as virtual meeting improvements. Some architects continued a busy design workload while facing challenges of connecting with fellow team members and designers. The absence of water-cooler conversations and impromptu talks about design in the office building had a noticeable effect. A remedy to this in-person disconnect was either meeting at an open-space park or meeting virtually and not discussing work at all during these shorter weekly social meetings.

However, the effects of remote work have resulted in some benefits, as well. Technology has been connecting members across the state verses Denver-based events, and a more connected membership served as a byproduct of this current environment. Finally, in the midst of instantaneous communication and technological capabilities, quality architectural design is a must. Just because a designer can quickly click “send” does not serve our profession well if designers do not take the appropriate time for accuracy and quality standards. Review and coordination must occur with teams and clients. We look forward to future Town Hall discussions!

DENVER SECTION – TOWN HALL RECAP

By Alisa Rice, AIA, Senior Associate at Hord Coplan Macht

Denver Director Julianne Scherer, AIA, introduced and moderated a  discussion with Laura Aldrete, Denver Executive Director of Community Planning and Development. Aldrete oversees Denver’s citywide and neighborhood planning efforts and the implementation of regulations for land use and design. In this presentation, she discussed the department initiatives, goals, impacts from the pandemic, and resources for architects.

The work of the department helps to ensure life-safety and quality-of-life standards, now and in the future. Lessons learned from the pandemic included a more digitized environment. E-permits increased from 75 percent pre-pandemic to 98 percent during the pandemic and predicts in the future they will issue 89 percent e-permits. Compared to 2019, the number of permits did not decrease but the value of projects decreased with more residential projects. There were $5.3B in project value for fees in 2019 and $4B in project value for fees in 2020. The review time for small projects is 5 days, and they are working to reduce it to 2. For complex commercial projects the review time is 2.5 weeks and 5 weeks for Denver Fire. Access e-permits online.

In working with Denver Community Planning and Development, Aldrete would like to see more interactive work sessions with the architects in the future to speed up the process and be able to talk through any comments and responses. They want to make the SPD process more streamlined for all projects. Affordable housing is a crisis now in Denver, and it is a goal of Mayor Hancock to address it. Aldrete said that she would like this to be the first project type to use this process and would also like to consider expedited permitting for affordable housing. Learn more about their “Expanding Housing Affordability” work.

So how do we look forward and be more inclusive? Denver must be a leader in how we achieve equity, climate action, and good quality urban design. We must have community outreach and think about how we can make neighborhoods complete, so all amenities are within a 10-minute walk. We need to improve access to opportunity and reduce vulnerability. She also provided the following resources for Denver architects:

Aldrete also reviewed how architects can have a positive impact on Denver’s growth, enhancement, and preservation. We must think about the long-term impacts of where and how future growth occurs.

WEST SECTION – TOWN HALL RECAP

By AIA Colorado COO Amy Blagriff, Hon. AIA

West Director Sarah Broughton, AIA, led the breakout session for the West. After gathering for a Town Hall in summer 2020, they kicked-off the meeting reflecting on the past year. Since that time, they have began to see urban exodus, which continues to this day. It’s brought many new development opportunities, but also crowding. On a positive note, the net result of new people has been to energize to the West community. They are also reporting a high volume of work that they never would have predicted in a pandemic. Challenges include onboarding new staff, determining which jobs to accept, and understanding topography needs—on the western slope, clients want to see plans by snow melt, which is very different than project needs on the front range.

Within projects, attendees have been discussing the impacts of climate change, rapid growth challenges such as limited permits to drill wells, long-term effects of growth, resource limitations, and fire risk impacts on design specifications. Within the practices, while firms have adapted well to remote work, they reinforced the importance of togetherness. While learning how to work remotely, firms have also come to address the need for more flexibility. The challenge will be in “unwinding,”—how can we use this pandemic as a catalyst for change? What will and should our remote policies look like? How do we identify and correct those things in our culture we now realize were not working as well as we had thought pre-pandemic?

Within client services, in-person meetings now feel very special, yet also odd as there is less physical closeness, for example, hesitation to gather closely around a set of drawings. Clients seem to value firms more now as human, and similarly, architects view clients with more humanity. Some clients have a recession mentality and approach our firm as if they should be grateful to have work. In addition, boundaries have dropped with clients, and impatience is escalating.

With regard to the future, the consensus is that remote work is here to stay. Members of the West have been able to work with clients on a different level than ever before, thanks to digital tools. The challenge will be onboarding and reassessing culture. Overall, employees seem positive and have adapted well. The takeaway: Moving forward: open and direct communication and opportunities for connection will continue to be key!

NORTH SECTION – TOWN HALL RECAP

One of the many perks of the AIA Colorado Town Hall events is the ability to connect with peers regionally in a more informal setting. Leading the North section breakout discussion was North Director Rob Pyatt, AIA, who guided attendees through a group discussion, allowing space for humble conversation to occur, lessons learned to be informally shared, and recognition of achievements, including those newly licensed.

Similar to members in the West, work has not slowed in the North. However, projects are limited. In Boulder, where the cost of land is exorbitant and limited, residential firms are seeing a lot of remodels and renovations.

Within firm practices, the pandemic has shed a lot of light on the additional stressors for working parents. Long gone is the traditional work model of being glued to a desk for 8+ hours straight. Childcare is at the forefront of priorities now. Parents have adapted through working late nights, odd hours, or alternating work and parenting days with their partners. Onboarding continues to be a challenge, and there are employees who have never met face-to-face.

One firm principal acknowledged his own previous reservations surrounding remote work and how the pandemic has shifted his perception. The work is getting done, and the virtual space has created more equity, with more staff being able to attend meetings. Firms are also benefiting from the reduction of time spent on the road to and from meetings.
The takeaway: Backlogs are strong, flexibility is valued, and the challenge will be creating work/life boundaries and adapting the firm culture in this new space.

Save the date! The next AIA Colorado Town Hall takes place on September 15, 2021.

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